The
NYT magazine carries a profile of Adam Grant, an associate professor at
Wharton. He is an experimental psychologists who, at 31, has published tons of
articles on “organizational behavior” in per-reviewed journals, and has
apparently become an academic celebrity. The secret of his success? He has done
numerous clever experiments establishing a counterintuitive truth – that informing
employees of the ways in which their work helps others is a more powerful
motivating factor than material reward. And Grant applies tirelessly this
finding to his own life – giving advice to dozens of students and fellow
academics every day (mostly by email, sometimes on the phone), and often
allowing students to tap into his personal networks. This all sounds almost too
good to be true. But, to me at least, it was a chilling read providing a highly
inaccurate portrait.
Here are some curious clippings
From Grant’s profile:
- “He was an upbeat boy, though
socially awkward and burdened by numerous food allergies and strong aversions —
to haircuts, to bluejeans, to chocolate.”
- “On weekends, he played video
games for so many consecutive hours - 10 was not unusual - that his mother
called the local paper to complain about what the paper called, in the
subsequent article, ‘The Dark Side of Nintendo.’”- “An aspiring basketball player, he would not allow himself to go inside until he made 23 consecutive free throws, even if it meant missing dinner.”
- “His childhood friends called him Mr. Facts.”
- He was painfully shy as a teenager, and later needed to develop “strategies for socializing comfortably.”
- He lost most of his hair in his 20s.
- “Though he comes across as charming and agreeable, there are still traces of the awkward boy he says he once was, a hint of discomfort in the smile he gives a student he runs into unexpectedly, a longstanding dread of parties.”
- Grant has a deep-seated anxiety about “mortality” and needs to have his days and evenings (“he … works at least one full day on the weekend, as well as six evenings a week, often well past 11) densely scheduled in order to avoid “mortality awareness”
- He puts on his calendar things like watching a TV show with his wife.
- The only things that make sense to Grant are hard data and quantifiable experimental results. And he “incorporates his field’s findings into his own life with methodical rigor: one reason he meets with students four and a half hours in one day rather than spreading it out over the week is that a study found that consolidating giving yields more happiness.”
- Though he passes for a psychologist, “Grant doesn’t seem interested in digging too deeply into the origins of his own psyche.”
To
the extent that he ventures an insight into his own soul, Grant believes he has “introverted tendencies, and
some of his research involves the strengths of introverts at work.” Introverted? Am I the only one who sees
this as an insult to true introverts, and senses a different diagnosis?
To
me, Grant comes across as someone afflicted by a different syndrome – a
grotesquely hypertrophied executive, and a stunted default network in his brain
(a condition which in its clinical expression falls on the autism spectrum). He
probably had some early predisposition to develop such a tilted neural
architecture; and that tendency was greatly exacerbated by the countless hours
he spent video gaming (and, more recently, responding to streams of email
requests from students, peers, and strangers). The fact that someone with such
a neuropsychological profile can be recognized as an authority on human
motivation, and be profusely praised by students and colleagues, may be a bit
unsettling – but it reflects quite faithfully the current sociotechnological
Zeitgeist. Which was so memorably conveyed a few months ago by the title of The Atlantic article on President Obama’s dream
team of campaign quants: “The Nerds Come Marching In.”
Out
of theoretical and applied academia, people with a neural profile similar to
Grant’s are also capturing the journalistic imagination. Case in point –
another Atlantic piece describing “How One Man
Turned Himself Into a Publicly Owned Company.” That trailblazer is Mike
Merrill, a 35-year-old software developer who has “long
dabbled in creative side projects.” Some
time ago, he had his most creative idea – to sell shares in his own life, a venture he has dubbed KmikeyM. Initially, his hundreds of “shareholders” got to
decide only issues related to his creative output, hoping to boost the price of
their own holdings. Later, some complained that ostensibly personal decisions
(like moving in with his girlfriend) could have an impact on his creativity,
and thus on shareholder value. So Merrill started asking his shareholders to
vote on things the romantic partners he should pursue, the clauses of a
relationship contract with the one they selected, whether he should have a
vasectomy, etc. And he is quite pleased with the results – he “maintains
that having investors ‘holding me accountable’ has
genuinely improved his life.”
What
kind of person would embark on such a life journey? Here are again some telling
excerpts from Merrill’s profile:
- “He has long expressed an
intense interest in rules and systems…, and an admiration for the
benefits of financial and capitalist structures.”
- He has a tendency to always seek
“objective advice” and input from “market mechanisms.”
Merrill
can perhaps be laughed off as a geeky freak bent on creepy self-promotion. But
Prof. Grant is an academic star who has earned fast academic promotion, is
profusely praised by his peers, and receives dozens of worshipful emails every
week from grateful students. So he can, indeed, be seen as expressing in
exaggerated form a broader, underlying neuropsychological trend. That trend is
captured nicely by David Brooks in his column on the rise of what he calls “The
Empirical Kids.”
Brooks
quotes from the essay of one of his current students, Victoria Buhler (who, no
doubt, is already basking in her 15 min. of fame – like the geeky teenage
programmer recently acquired by Yahoo) . She observes that her generation has
been deeply disappointed by the failure of the neoconservative crusade abroad
and the capitalist system at home. As a result, they have become “deeply resistant to idealism.
Rather, the Cynic Kids have embraced the policy revolution; they require
hypothesis to be tested, substantiated, and then results replicated before they
commit to any course of action.”
To
her credit, Ms. Buhler acknowledges the downside of the empirical mindset she
describes – that the
“yearning for definitive ‘evidence’ ... can retard action. ... The multiplicity
of options invites relativism as a response to the insurmountable complexity.
Ever the policy buffs, we know we are unable to scientifically appraise
different options, and so, given the information constraints, we stick with the
evil we know.” And if this isn’t enough, the young
empiricynics are also distracted from effective public action by the relentless
pursuit of the self-improvement required by the “meritocratic system” they
inhabit – they realize that “time not spent investing in yourself carries
an opportunity cost, rendering you at a competitive disadvantage as compared to
others who maintained the priority of self.”
As
I noted, Мs.
Buhler attributes the epistemological shift she describes to the lessons her
generation has learned from those momentous historical hiccups. But the
influence of such “lessons” is probably overrated. What Buhler describes can be
perhaps better understood as a result of social and sensory overstimulation – a
weaker form of the neuropsychological fitness which has allowed an academic
geek like Prof. Grant to rise so fast professionally and (for lack of a better
word) intellectually.
Ms.
Buhler “also wonders if the mathematization
of public policy performs a gatekeeper function; only the elite can understand
the formulas that govern most people’s lives.” This is a bold thought – which
may not go far enough. Perhaps the “matrix” we inhabit has found subtler and
more politically correct ways of producing the castes it neds, as opposed to
the crude manipulation of embryos once envisaged by Aldus Huxley.
I
do have some sympathy for Grant on his quest for ever cleverer managerial
experiments; and for the “empirical kids” embarking on meritocratic career
advancement. But my heart is mostly with to the dwindling tribe of true
introverts who must seek success, love, and some sort of haven in this
heartless world.